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October 6, 2008

Washington Health Policy Week in Review Archive edcbdd82-79e3-4174-a97a-841d848c1f4d

Newsletter Article


Doctor-Patient Effort to Promote Safety Could Help Reduce Hospital-Associated Bloodstream Infections

By Leah Nylen, CQ Staff

October 3, 2008 -- Health care experts unveiled a new set of recommendations Friday aimed at reducing central line–associated bloodstream infections by helping health professionals and patients work together to ensure patient safety.

For instance, patients should question doctors on a procedure before it happens, or whether they have washed their hands, which places the responsibility of promoting safety on both parties.

The recommendations were released during a summit hosted by the Thomas Jefferson University and Cook Medical, a medical device manufacturer.

A new Medicare policy, which took effect Oct. 1, will cut reimbursements to hospitals when patients develop any of 10 hospital-acquired conditions that could have been "reasonably prevented." These conditions, some of which are on the National Quality Forum's "never events" list because they should never happen if reasonable precautions are taken, include such things as leaving a foreign object, like a towel, in a person after surgery, transfusing a patient with the wrong blood type, and central line—associated bloodstream infections.

The Centers for Medicare and Medicaid Services (CMS) said the policy is intended to encourage hospitals to reduce infection and injuries during hospital stays.

David Nash, dean of the School of Health Policy and Population Health at Jefferson University, said the summit's recommendations are designed to promote best practices among medical professionals.

"It's no longer acceptable for nurses and doctors to say, 'this is how I do it,' when we know there is a best practice," Nash said. "Medicine is a team sport . . . Everybody has to be on board."

Although many of the guidelines are not new ideas, Nash said this was the first national summit to call for patient involvement.

Nash took issue with the new CMS regulations, saying that guidelines aimed at changing hospital culture would be more successful than reductions in funding.

"Clearly American hospitals have made progress," Nash said, noting that there already has been a "40 percent reduction in [central-line infections] without punitive measures."

A CMS spokeswoman said the policy has given hospitals an incentive to pay more attention to the problem of hospital-associated conditions, and the summit itself illustrates the impact the new regulations have had: that medical professionals are becoming more vigilant about preventing infections that result from a hospital stay.

Central line–associated bloodstream infections occur when a patient gets an infection from a central-line catheter. The Centers for Disease Control and Prevention estimates that about 250,000 hospital-associated bloodstream infections occur each year.

Earlier this week, the Agency for Healthcare Research and Quality also announced it would launch a three-year program to reduce central line–associated bloodstream infections in hospital intensive care units.

The AHRQ program will provide $3 million to 10 selected state hospital associations. The hospital associations, in turn, will teach hospital staff about a set of five simple steps to reduce infections. The guidelines, developed by Johns Hopkins University, include such things as ensuring adequate hand-washing before procedures and fully draping patients.

The AHRQ program "is a modest but important investment," Nash said. "On the other hand, $3 million to 10 states is not going to go very far."

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Newsletter Article


Getting Your Money's Worth: Never Easy, Especially in Health Care

By Mary Agnes Carey, CQ HealthBeat Associate Editor

September 29, 2008 -- The Congressional Budget Office (CBO), whose number crunchers assess the cost of specific legislation moving through Congress, routinely churns out reports on health care policy proposals. But sometime later this year, the CBO will produce a document unusual in both its scope and aim. Its purpose: to cost out various options for slowing the growth of health care spending in the United States.

The project is the brainchild of Director Peter Orszag, who told the Senate Finance Committee this summer that the rise in health care costs is "the central fiscal challenge facing the country." Orszag, an economist who's been talking about this issue since he took office at the beginning of last year, says he hopes the CBO's efforts will be of value to lawmakers who are weighing various proposals to address the issue.

Orszag's not the only one who is prodding Congress to find ways to control health care costs. Both presidential candidates are talking about how to help Americans who do not have health care insurance find coverage they can afford. Business leaders say that rising health care costs cripple their ability to invest money in other areas of their companies and compete internationally. Consumer groups that advocate for increased coverage in both private and government-based plans understand that any expansion of the system needs to be paired with an effort to hold down costs. And congressional committees with jurisdiction over the issue have held hearing after hearing to discuss ways to make the system more efficient, with Orszag and other experts testifying at many of them.

Health care accounts for 16 percent of the nation's economy and is expected to hit 20 percent over the next decade. "If so much of our nation's resources are devoted to health care, we need to ask ourselves what we are—or are not—getting for it," said Senate Finance Committee Chairman Max Baucus, D-Mont.

Getting your money's worth is never easy, but it's especially difficult in health care. There is little hard data to show which treatments work best or which providers deliver medical care more effectively than others. There are large regional differences in health care spending but no link between higher spending and better health outcomes.

Baucus and other lawmakers, as well as health care policy analysts and presidential candidates John McCain and Barack Obama, have put several ideas on the table to evaluate how much Americans spend for health care and what they receive in return. They include broader use of health care information technology, a greater emphasis on prevention, changing the employee tax treatment of health insurance benefits and evaluating which health care treatments are the most effective.

The ongoing wars in Iraq and Afghanistan, the nation's troubled economy, and the proposed $700 billion government bailout plan of Wall Street firms may complicate efforts for lawmakers to implement any of these ideas on a broad scale. But even if they do—and significant evidence exists that some of these concepts will improve quality—"there's very little evidence that these initiatives can slow the rate of costs," said Urban Institute President Robert D. Reischauer. The policies also would challenge health care entities that are "rigid and ossified" and involve changing people's behavior and livelihoods, making major change in the current health care system difficult to achieve, said Reischauer, who is a member of the Medicare Payment Advisory Commission and a former CBO director.

All of the ideas on the table have been under discussion for some time, and none of them represents a panacea. As is often the case in the zero-sum-game nature of health care policy, cost-saving proposals are usually offset somewhere else, and the cost is borne by the patient, the provider, the insurer, the taxpayer, or even by public health as a whole. But health policy experts watching the numbers rise, and aware of the degree to which the United States is surpassing the rest of the world in health care spending, agree that something has to be done. What follows is an examination of some of the more prominent proposals in the current debate.

Changing Tax Treatment of Health Benefits for Workers
The notion of taxing workers on the value of their health care insurance is one of those ideas that a lot of health economists have talked about but few politicians have embraced wholeheartedly because it is so politically explosive. Employer-sponsored insurance, excluded on employees' taxable wages, has been such a fundamental part of U.S. health care that it has become accepted almost as an entitlement.

But lately talk of eliminating the subsidy has been more common. At a recent hearing, Baucus called employees' tax subsidy for health benefits "the third largest government entitlement for health care." Excluding the cost of the premiums from taxes costs the government about $200 billion a year.

If the exclusion were eliminated, it would probably be replaced by a tax deduction of some kind for workers to purchase health care insurance, an idea that has been advocated by President Bush. The tax exclusion also would be eliminated as part of health care legislation cosponsored by Sens. Ron Wyden, D-Ore., and Robert F. Bennett, R-Utah. GOP presidential nominee McCain would eliminate the exclusion and replace it with a $5,000 tax credit for families and a $2,500 credit for individuals. Proponents of such a change say that it would make individuals less reliant on a particular employer for coverage and it also could make workers more sensitive to health care costs.

Economists testifying at the Finance hearing told the panel that not taxing employees on the value of health insurance they receive from employers is regressive, with nearly 27 percent of the tax expenditures benefiting families with annual incomes above $100,000, although those taxpayers account for about 14 percent of the population. Only 28 percent of that benefit went to families earning less than $50,000 a year, although that group represented nearly 58 percent of households.

"Not only do higher income families receive more benefit due to their marginal tax rate—but they are also more likely to receive health care benefits from their employer," Baucus noted.

The most commonly used argument against the tax exclusion is that not counting health care benefits as income creates an incentive to provide too much health care coverage and depress workers' incomes. "Insurance is not a gift from employers: employees ultimately pay the cost of higher benefits in the form of lower wages," said Katherine Baicker, a professor of health economics at the Harvard School of Public Health and a former member of Bush's Council of Economic Advisors.

If lawmakers wanted to change the current system, created in World War II when government-imposed wage controls prevented employers from raising pay but allowed them to expand benefits, such as health insurance, for workers, there are several possible methods. They include removing the exclusion either slowly or partially, overhauling the individual insurance market so it would be easier for people—especially those with chronic medical conditions—to purchase health care coverage, and requiring that all individuals buy health insurance, said Jonathan Gruber, a professor of economics at the Massachusetts Institute of Technology. The tax exclusion could be replaced with a flat tax deduction or credit, Baicker said.

These arguments have all gained currency as the cost of health care has risen. But the disruptions to the system and the possibility that employers could drop or scale back their health care benefits have made lawmakers very wary. While larger employers might still offer coverage, smaller employers might stop offering benefits or scale them back. If workers were left without coverage, they might have a hard time on their own purchasing coverage they could afford or that would provide the health benefits they need, especially if they had a pre-existing medical condition.

As a result, Baucus is moving cautiously. "Since a majority of Americans get their health care coverage through their employer, any changes to the current tax subsidy should be done carefully and deliberately," he said. "We need to have a full understanding of the advantages, disadvantages, and consequences."

Health Information Technology
The health care information technology system that advocates envision is a powerful one. Imagine this: Just once, consumers would fill out a form with their health insurance information, medical and family history, and any other details they often put on forms or tell the physician at every visit. Patients' personal health information, along with medical records and previous tests, would be shared seamlessly between doctors, hospitals, medical testing labs and, in the case of a medical emergency, with emergency room personnel—even if you get in a car accident on the other side of the country. Prescriptions would be processed electronically—no more carrying that piece of paper to the pharmacy with a return trip to pick up prescriptions and no more prescription errors due to sloppy handwriting.

"When used effectively, electronic health records could reduce the duplication of diagnostic tests; remind physicians about appropriate preventative care; identify harmful drug interactions or possible allergic reactions to prescribed medicines; and help physicians manage the care of patients with complex chronic conditions," Orszag testified in July before the Senate Finance panel.

But increasing the use of "health IT" is easier said than done. Only four percent of physicians have a fully functional electronic health records system as a routine part of their practice, and 13 percent have a basic system, according to a study published in June by the New England Journal of Medicine. "It is troubling to see just how slow physicians are moving to adopt this technology," said study co-author David Blumenthal, director of the Institute for Health Policy at Massachusetts General Hospital. Just 11 percent of hospitals had fully implemented electronic health records, according to a study released last year by the American Hospital Association.

Efforts in Congress provide loans and grants to hospitals, doctors and other sectors of the health care industry to promote faster adoption of electronic medical records, have been snagged on privacy and cost concerns. Some health care providers are reluctant to use electronic health records because of the expense involved and the disruption of moving to such technology will make in their practice patterns.

While some integrated health care systems such as Kaiser Permanente have implemented their own electronic health records systems and say the care they provide is better as a result, some individual medical practitioners are reluctant to make the leap because their electronic health record system may not be able to "talk" with other electronic medical record systems with other doctors' offices, hospitals and health care providers that the physician and patient interact with, and may need to replaced later with newer technology, which will add to the expense.

"Current legal and financial incentives provide little motivation to share information across institutions, which is critical to improving patient outcomes as well as efficiency," researchers Carol Diamond and Clay Shirky wrote in a study on health information technology published in the Aug. 19 issue of the journal Health Affairs. "There is also deep concern on the part of doctors and hospitals about how the technology will be financed, and on the part of consumers about how their data will be used and kept safe from misuse."

Another obstacle to adoption, said Rand Corporation researcher Richard Hillestad, is that most of the benefits from health IT would go those who pay for health care—the government and insurers, for example—providing little financial incentive for physicians and hospitals not part of an integrated health care system to pay the costs and undergo the disruption to implement the technology. "This market failure is a key indicator of the need for government intervention," he told the Finance panel in July

In addition to improving patient care and reducing medical errors, some experts see a strong incentive—major savings—to widespread implementation of health IT. A 2005 Rand Corporation study estimated that widespread adoption of health information technology, defined as 90 percent adoption level for hospitals and physicians, had the potential to save about $80 billion per year, while the costs to achieve those savings in 15 years would average about $8 billion a year, or $120 billion total.

But other health care analysts warn against assuming large savings from health IT. At the same hearing, Orszag said broader changes in the health care system, especially changes in the financial incentives for doctors, would be needed to realize the full potential of health information technology. As a recent CBO report on health IT noted, current health care payment systems do not reward providers for reducing costs and may even penalize health care providers who do. In many cases, public and private health care providers are reimbursed on the number of tests and procedures they order, so their incomes would be reduced if they did less. Orszag has suggested that the threat of financial penalties may spur providers to adopt health information technology on a faster basis, in particular for providers who participate in Medicare.

In recent months, the Bush administration has taken the incentive approach, offering about $150 million in additional Medicare payments over five years to physicians who replace their paper medical records with electronic systems, and the announcement of a pilot program designed to allow Medicare beneficiaries to manage their health records electronically.

But as policy makers pursue broader health information technology adoption among hospitals and medical practices and other initiatives to improve patient care, expectations for cost reduction must be realistic, warned Paul B. Ginsburg, president of the Center for Studying Health System Change.

"Skepticism is in order about the magnitude of cost reductions that might result," he told the Senate Finance Committee in June. "While there certainly will be instances where quality improvement will contain costs at the same time, it's questionable whether the next impact on costs will be commensurate with the magnitude of the cost problem."

Comparative Effectiveness: Finding Out What Works Best
One of the new buzzwords in health care policy, comparative effectiveness means finding out what medical treatments and procedures work best so that employers, insurers, and consumers can be better informed about how they spend their health care dollars.

The concept is not new; the Agency for Healthcare Research and Quality (AHRQ), a federal agency within the Department of Health and Human Services, currently conducts comparative effectiveness research to evaluate the quality, effectiveness and efficiency of health care delivered through Medicare, Medicaid, and the State Children's Health Insurance Program (SCHIP). But several lawmakers have expressed interest in creating a separate entity to conduct such research on a broader scope.

"Doctors and patients need reliable, unbiased information about the effectiveness of treatments to determine the best care possible, but right now that data is scarce and unorganized," said Baucus, who has authored legislation with Senate Budget Committee Chairman Kent Conrad, D-N.D., to establish a private nonprofit corporation, governed by a public-private sector Board of Governors, to evaluate which health care treatments and services and work and which do not.

"Knowing more about the effect of different health interventions will improve the treatment of diseases, help American better manage and prevent illness, and could lower health care costs for everyone," Baucus said.

Under the Baucus plan, the entity could work with AHRQ or other federal agencies, such as the National Institutes of Health, or private researchers, but it would be governed by a private sector board of governors and not be an agency of the federal government. Rep. Pete Stark, D-Calif., has proposed a similar program, which was included in a House-passed SCHIP reauthorization last year, and he may introduce the proposal as stand-alone bill this fall, an aide said.

Most health care stakeholders agree that the comparative effectiveness of procedures and treatments should be evaluated and support such an entity, but some providers and drug and medical device makers want to make sure that the findings of such an entity but said its findings should not be used to deny or delay medical care. "We believe safeguards should be included to ensure that the final determination of what treatment option works best for each patient should be made by individuals and their physicians," said Stephen J. Ubl, CEO of the Advanced Medical Technology Association, also known as AdvaMed.

Meanwhile, some analysts have expressed concern that comparative effectiveness research might interfere with doctors' ability to determine what treatment might work best for a particular patient. Blue Cross and Blue Shield Association President and CEO Scott P. Serota says that's not the point. "I'm not telling a physician how to practice medicine. I'm telling him what works," Serota said in an interview. "What's happening today is that you can't find out."

Private insurers, most often the larger ones, have been conducting their own research in into drugs and devices and sometimes analyze claims data for enrollees to determine effectiveness of a particular medical treatment. For example, the Blue Cross and Blue Shield's Technology Evaluation Center produces about 20 to 25 new assessments of drugs, devices, and other technologies each year.

But as CBO researchers noted late last year, "health plans may choose to publicize the results or they may decide to keep their findings confidential and use them to shape their policies regarding coverage of and payment for the treatments in question."

Under pressure to reduce the cost of federal health care programs as well as lower costs in the public sector, lawmakers have plenty of incentive to use comparative effectiveness to achieve those goals. But to work such an entity must have a dedicated funding stream and be insulated from political pressure, with appointees having long terms of service, experts said.

"The data made available by the center must be regarded as objective, credible, and transparent—protected from both the political process as well as the interests of affected parties," said Gail Wilensky, a former director of Health Care Financing Administration (HCFA), now known as the Centers for Medicare and Medicaid Services (CMS). "The information should also be timely, span the full range of data available, and be understandable to the various parties who want to make use of the data but the most important characteristics are those associated with 'trust,'" Wilensky testified before the Finance panel in July. "Without that, the center won't be able to serve its fundamental reason for existing."

Even with such a panel in place, other changes will have to occur to maximize the potential for comparative effectiveness to reduce costs. The research would have to cover a large range of medical conditions, and patients and physicians would have to change their behavior based on that information. Greater use of comparative effectiveness also may expand the use of "pay for performance" efforts that link a provider's payment to the quality of care delivered. Ongoing demonstrations by the Medicare program have rewarded payment bonuses to hospitals and physicians that have improved the quality of medical care provided.

While comparative effectiveness research has great potential to lower health care spending without adverse effects on health, it would probably take a decade or more for such research to significantly lower health care spending, Orszag wrote last year in an assessment of Stark's proposal to create a comparative effectiveness entity.

Prevention: Does It Save Money?
It sounds like a no-brainer: Increasing investment in health care prevention will improve outcomes and reduce costs. Like most health care issues, though, the experts disagree.

"Sweeping statements about the cost-saving potential of prevention . . . are overreaching," researchers from the Tufts New-England Medical Center and the Harvard School of Public Health wrote in the New England Journal of Medicine. "Whether any preventative measure saves money or is a reasonable investment despite adding to costs depends entirely on the particular intervention and the specific population in question . . . It is important to analyze the costs and benefits of specific interventions."

For example, drugs used to treat high cholesterol yield more value for the money spent if the targeted population is at high risk for coronary disease, and the efficacy of cancer screening can "depend heavily on both the frequency of the screening and the level of cancer risk in the screened population," the authors wrote. In addition, high technology treatments can be expensive and might not be the most efficient use of resources.

In their book "Health Care Half Truths," authors Arthur Garson and Carolyn L. Engelhard offer similar caution when evaluating the cost-saving benefits of prevention. "Prevention is absolutely the right thing to do: it improves quality of life and increases our life span, but it doesn't always save money," they write, adding that the expense of prevention depends on the number of people being screened and treated, the cost of disease being prevented, and the time frame involved. Garson, a physician, is a former dean of the University of Virginia's School of Medicine and is now the school's executive vice president and provost. Engelhard is an assistant professor and health policy analyst in the medical school's Department of Health Sciences.

Cost savings in treating high blood pressure, a condition thought to afflict 43 million Americans, "depends on how high the blood pressure is and the risk of having a stroke or heart attack, and overall, treatment appears to recover only about 27 percent of the cost of the treatment," they write. While it may seem cynical to use such calculations to weigh the economic benefits and costs of prevention "it makes the point that we control diseases like hypertension to add years of life and to promote health, not to save money."

To be sure, there are many voices in the health care debate that say that placing a greater focus on health care prevention will save both lives and money. That's the focus of the Partnership to Fight Chronic Disease, an alliance of health care and business groups, unions, and academics that has pressed to raise awareness among the 2008 presidential candidates and voters about the prevalence of chronic disease. In a recent report, the group sites medical research findings that conclude investing in prevention will save the United States more than $1 trillion by 2023.

While not all prevention activities result in immediate savings to the health care system, over time they will, said Ken Thorpe, the group's executive director and who was a top health policy aide to President Bill Clinton. He says lifestyle changes are just as important in making prevention work as other interventions, such as taking medications as prescribed and monitoring an ongoing chronic disease. He also says that analysts must take a close look at prevention programs that work as well as those that do not.

"We have an accumulated body of evidence out there on both the lifestyle intervention and on care management which link design, which is critically important, to results and outcomes," he said in an interview.

Another health care expert that challenges the notion that prevention does not save money is Dean Ornish, founder and president of the Preventative Medicine Research Institute, which investigates the effects of diet and lifestyle choices on health and disease. In testimony at the Senate Finance Health Care Summit in June, Ornish said that lifestyle changes, such as improved diet and exercise and stress management techniques, can help to reduce harmful LDL cholesterol levels in men and women without the use of drugs.

"The debate on prevention often misses the point . . . it's not just how long we live but also how well we live," Ornish said. "Making comprehensive lifestyle changes significantly improve the quality of life very quickly, which is what makes these changes sustainable and meaningful."

Business groups including the Business Roundtable also point to growing support for wellness programs and the benefits they bring in fewer lost workdays due to illness and improved employee health. In a recent report, the group said that 82 percent its membership offered disease management programs while 74 percent offered tobacco cessation and 85 percent offered weight management.

The Road Ahead
With each of these ideas there is consensus around the goals, but differences around the methods. As a result, it will not be easy to incorporate them into a health care overhaul that Congress is likely to contemplate next year. Each proposal is technically complicated and would disturb well-established constituencies in the health care system that could stand to lose. And the biggest obstacle, ironically enough, is that each proposal to cut costs actually costs money.

The threat of losing money may stop some in the current health care system from changing it, said Intel Corporation Chairman Craig R. Barrett. "Everybody hates it, nobody likes it and none of the incumbents want it to change because despite the fact they say they don't like it, they're afraid that . . . they might be adversely affected. They've all figured out their niche, they've figured out how to survive in the current system. Anytime you mutter the words efficiency, productivity, they translate that into 'well, that means less revenue, less money, that means you're going to squeeze me. I don't like that. I like the current system.'"

Watching the yearly struggle over Medicare physician payments—which will have to be revisited next year again or physicians will face an approximately 20 percent payment cut—illustrates how difficult it is for Congress to navigate the political constituencies and complications involved in health care legislation. Lawmakers will also face a March 31 deadline to continue funding for SCHIP. With those challenges in mind, passing health IT and comparative effectiveness legislation "would be an awful lot," says Maria Ghazal, director of public policy for the Business Roundtable.

But others say that since health care legislation is so difficult, a broader approach to overhauling the nation's health care system—with more provisions that would please a broader range of constituencies—might widen support for it. "Let's do all of them, as much as we can, as fast as we can. We have to try everything because the alternative is worse than that," said David Cutler of Harvard University and a health care adviser to the Obama campaign. "If we don't try all of these and we fail it's a big shame for us."

The Urban Institute's Reischauer said next steps ahead include a "long, deliberate process" of building an infrastructure for a different health care system, such as broader use of health information technology and more transparency so patients can learn more about the cost and quality of health care choices, while taking more immediate steps to correct current problems.

"You do what you can to provide more coverage for the uninsured, you do what you can to change the incentives that both individuals and providers have which have led to such dysfunctional behaviors," he said. "And keep your fingers crossed."

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Lost in the Shuffle: Community Health Center Patients Needing Specialty Care

By Mary Agnes Carey, CQ HealthBeat Associate Editor

September 30, 2008 -- So far, so good for patients at Codman Square Health Center in Dorchester, a Boston neighborhood where patients at the community health care (CHC) facility can usually get the medical services they need from Boston Medical Center if Codman can't provide it.

But about 10 miles north, patients at the Lynn Community Health Center might not be so lucky.

There, the center's Executive Director Lori Abrams Berry scrambles to find her patients access to specialty health care services, such as access to ophthalmologists or orthopedists. A gastrointestinal specialist comes to the center for two hours a month but that may be changing. "Apparently he doesn't want to do it anymore," Berry said.

Sometimes a physician at nearby North Shore Medical Center can help, and the new Massachusetts health care law has improved access to specialty care. If that doesn't work, Berry is forced to send patients down to Boston, but for those who don't have a car, public transportation can be difficult to navigate, especially if the patient is not fluent in English. High gasoline prices don't help either.

"We do what we can to get our patients what they need," Berry said, but it takes time and energy away from running a community health center in the city of 90,000 residents, many of whom are low-income.

By design, CHCs provide preventative and primary care services to those in need regardless of ability to pay. More than 7,000 sites across the country serve more than 16 million people a year, many who are racial or ethnic minorities, poor, and either without health insurance or covered under Medicaid. Expanding the number of CHCs has been a priority for President Bush—he views them as a critical player in helping millions of Americans without health care insurance get medical care—and Bush is expected to sign legislation (HR 1343) that authorizes about $13 billion for the centers through fiscal 2012.

Despite CHCs' success as primary care providers, center directors and medical researchers have documented a nagging and growing problem: trying to find patients the specialty medical services they need that community health care centers can't provide. While privately insured patients also may have trouble accessing some medical specialties, patients who are on Medicaid have a tougher time because of the program's low reimbursement for specialty care. That means uninsured patients may be required to pay a specialist up front before receiving care, experts said.

"Community health centers all over the country are seeing this. [Patients] need specialty referrals and you can't get them," said Ken Green, executive director of the Community Health Center of Snohomish County in Everett, Wash. "It's very, very challenging. There is no silver bullet for this mess."

Laurie E. Felland, a researcher with the Center for Studying Health System Change who has studied CHCs, said finding specialty care for patients is on ongoing problem. "A lot of it is tied to Medicaid reimbursement and all the issues of declining charity care by private physicians and the ongoing issues with private physicians accepting Medicaid patients.

"The managed care evolution that came in the early 90s and early part of this decade so stripped private practice physicians of any . . . extra payment that they would use to cross-subsidize care for uninsured people that they neither have the time nor the resources to cover the cost of caring for uninsured people anymore," said Dan Hawkins, senior vice president for programs and policy at National Association of Community Health Centers.

A report published last year in the journal Health Affairs found that center patients covered by Medicaid or who are uninsured had a difficult time obtaining access to diagnostic tests, medical specialists, hospital admissions, and high-tech services. The most frequent barriers that medical directors reported were that health care providers were unwilling to take patients covered by certain insurers, that patients who did not have health insurance were unable to pay up front for services, and that services patients needed would not be covered by their insurer or the health center.

One common problem community health care center directors cited was access to screening services. "A lot of them had a lot of trouble getting their patients a colonoscopy," said Bruce Landon, a Harvard Medical School professor who was the study's principal investigator. "They had to make individualized calls for every single one of them. They had to beg the person to do it and if they didn't have insurance it was just very hard."

A December 2007 report from the Center for Studying Health System Change (HSC) said that one veteran community health center director "noted CHCs are 'back to begging for specialty care almost like the 1970s when there were fewer specialists relative to the population.' "

Center directors use their professional and personal relationships with physicians in private practice, at public hospitals, or the non-for profit safety net community hospital to find specialty providers. Patients also might end up in the emergency room, where it costs far more to deliver health care than in a doctor's office or a medical clinic and contributes to overcrowding in the nation's ER departments.

Officials at the Health Resources and Services Administration (HRSA), the federal agency that oversees CHCs, acknowledge the shortage of specialty care but said the demand for preventative and primary medical care services, the key mission of CHCs, also remains strong. "We're still trying to fulfill our primary mission which is around providing preventative and primary health care services," said Jim Macrae, associate HRSA administrator for primary health care. Draft guidance the agency issued last fall details how centers can expand their medical services to include specialty care if they have the resources or relationships with other facilities to do so.

"I think it's one of the most difficult issues for us. It's basically balancing the needs of patients that we see in our health center, that our resources are going as far as they can go . . . " Macrae said. "Our belief is that if we invest more in primary health care, if we do more of a focus around some of those basic preventative services, it will actually reduce the need for specialty care in the long term and we hope reduce the inappropriate uses of the emergency room and most importantly create a health care home for our patients, which we really think is important."

Some CHCs are collaborating with safety net hospitals and other organizations to expand access to needed services, according to the HSC report. Better financial screening systems for public hospital patients in Phoenix and Cleveland have made free or deeply discounted specialty and ancillary care more readily accessible to CHC patients. In Miami, the centers are working with the school system to expand school-based services and in Phoenix health centers have partnered with new dental schools to provide teaching sites and volunteer opportunities to help train future clinicians, HSC found.

CHCs that can find specialists willing to work at the centers do so but demand surpasses supply. For example, Berry has ophthalmologists come to her center once a month but they can't keep up with the needs of 1,600 diabetes patients who must undergo annual retinal screening. In Fremont, Ohio, Joe Liszak, CEO of Community Health Services, had to hire an obstetrician for the center's patients when private physicians would not take the center's patients. Since gynecological care is considered part of primary medical care, that expansion of services was allowed, he said.

Complicating matters is that CHC patients' often suffer from several chronic conditions and may need medical interpreters, which few specialists provide. Green said his center spends over $400,000 a year just on interpreter services, with patients speaking as many as 60 different languages. "Private practices aren't set up for that," he said.

Even CHCs that have few problems finding specialty care for their patients—such as Codman Square Health Center in Boston—worry that the weakening economy and growing number of uninsured could hurt their patients' access to specialty care. Currently, center patients can get the care they need at Boston Medical Center and one of its affiliated health centers. "I think it's a national model," said Codman CEO Bill Walczak. "There are several hundred thousand people who are cared for in a pretty seamless system."

That access could change if the cost of the Massachusetts health care overhaul continues to rise. While Walczak supports the law, which is aimed at providing near universal coverage to the state's residents, he fears that budget shortfalls could reduce funding for some of the hospitals that provide care to his center's patients.

"What's going to happen with the safety net? What happens if we have to cut out programs?" he asked in an interview. "The reality is the system for low-income people is so fragile in this country that it doesn't take much to disturb or destroy it . . . It wouldn't take a whole lot to undermine a really good system like we have in Boston."

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Omens of Economic Ill: Medicaid Spending, Enrollment Turn Upward

By John Reichard, CQ HealthBeat Editor

September 29, 2008 -- True to its "countercyclical" nature, Medicaid is starting to see increases in enrollment and spending growth as the economy worsens, portending state budget shortfalls that may lead to a new round of cuts in payments to doctors and hospitals. And in a year that was supposed to see renewed efforts by policy makers to cover the uninsured, 2009 may see little effort at the state level toward that goal, Medicaid officials said Monday in response to new survey findings.

Medicaid enrollment grew 2.1 percent in fiscal 2008 and is likely to grow another 3.5 percent in fiscal 2009, said the 50-state survey released by the Kaiser Family Foundation. Meanwhile, Medicaid spending grew 5.3 percent in fiscal 2008 and is likely to grow 5.8 percent in fiscal 2009, the survey found.

Medicaid's classic pattern is that when the economy sours and unemployment rises, people lose job-based coverage and turn to the federal–state program for health benefits or become uninsured. But the added Medicaid spending that occurs add to the fiscal woes of states, another element of the pattern that now seems to be asserting itself. Two-thirds of state Medicaid directors told the survey that there's a 50–50 chance they'll see a shortfall in their Medicaid budgets in the current fiscal year. Those shortfalls could force midyear changes in state Medicaid budgets to control costs.

Since states are reluctant to cut Medicaid eligibility to save money, they are more likely to cut Medicaid by going after provider payments, said Vernon Smith, a principal with Health Management Associates, a consulting firm that joined with Kaiser in conducting the survey.

Each one percent increase in unemployment translates to an increase of one million in enrollment in Medicaid and State Children's Health Insurance Programs, according to an analysis released with the survey. And for each percentage point increase in unemployment, combined state and federal spending on the Medicaid program rises by $3.4 billion, the analysis said. In addition, the uninsured population grows by 1.1 million since many unemployed people who have lost job-based health benefits do not qualify for Medicaid.

The House and Senate voted last week to temporarily boost federal matching payments for Medicaid but the White House issued a threat to veto economic stimulus legislation of which the payments were a part. The chances that Congress will act to boost Medicaid to forestall benefit and payment cuts resulting from the economic downturn now seem all but dead for the year.

"I don't hold out a lot of hope that that's going to happen before January," said David Parrella, director of the Connecticut Medicaid program. "I think the $700 billion bailout has sucked all the air out of Congress," added Doug Porter, who heads the Washington state Medicaid program. Parrella and Porter took part in a Kaiser-sponsored press briefing Monday on the survey results.

Kaiser researchers said the findings probably understate the eventual impact on Medicaid of the economic downturn. "I think we have a somewhat rosier picture [in the survey] than the reality we've heard from the directors on the ground," said Diane Rowland, executive director of the Kaiser Commission on Medicaid and the Uninsured.

The yearly Medicaid spending growth rate was 6.4 percent in 2005, then dropped to 1.3 percent in 2006 as the federal Medicare program assumed prescription drug costs for Medicaid enrollees who were also enrolled in the Medicare program. In 2006, the growth rate was 2 percent, and now has accelerated to 5.3 percent in fiscal 2008 and to the projected 5.8 percent in fiscal 2009.

Smith said in the press briefing that the Medicaid annual spending growth rate has averaged 7 percent over the past 15 years. But as the effects of a downturn deepen, Medicaid spending growth accelerates, Smith noted. He said that for example in 2002, Medicaid spending grew 12.7 percent.

"During the last economic downturn from 2001 to 2004, most of the major Medicaid restrictions came later in the downturn cycle, not at the very beginning," the survey analysis noted.

Much of the survey, which was conducted in July and August, reflected the better economic times at the start of the fiscal 2008 period when states enacted changes based on stronger balance sheets. "This enabled them to implement an array of positive changes for Medicaid including provider payment rate increases, eligibility expansions and simplifications, targeted benefit improvements or restorations of cuts, community-based long-term care expansions as well as continued strategies to improve quality of care," the analysis said.

The authors of the survey said it showed signs of increasing strain between federal and state officials stemming from new or proposed regulations, audits, and policy statements aimed at cracking down on Medicaid spending. Provisions from a 2005 budget savings law (PL 109-171) requiring documentation of citizenship caused application backlogs and a drop in enrollment for a time, survey respondents said. "Overwhelmingly, Medicaid directors indicated the new requirements were cumbersome, burdensome, and that they pose new barriers for those applying for benefits," the analysis said.

Porter said the relationship between the feds and state officials "has never been worse." Porter said he has 14 amendments pending before federal officials to change the Washington state Medicaid program. Federal officials mistrust state officials and have dropped required rule-making in favor of "letters of guidance" to trim Medicaid spending, he said. Porter said the only area of good cooperation right now is in state-federal efforts to reduce fraud in Medicaid.

Separately Monday, a new report from America's Health Insurance Plans found that state Medicaid programs will spend $1.6 trillion on long-term care expenses over the next 20 years. When federal matching federal funds are included, total government expenditures for long-term care will exceed $3.7 trillion, the study found.

If current policies and trends continue, between 2008 and 2027 annual Medicaid long-term care expenditures are projected to grow by 124 percent from $51.5 billion to $115.6 billion. In 2008, 15 states are expected to spend $1 billion on Medicaid long-term care services. By 2027, 25 states will be spending $1 billion or more, according to the report.

In a statement, Karen Ignagni, president and CEO of the health insurance lobbying group, said the report "shines a spotlight on the need to better prepare for long-term care expenses and to explore ways to provide consumers with greater access to home and community based care options." The average annual stay in a nursing home is $75,000 and many Americans underestimate that cost and erroneously believe they have long-term care coverage, Ignagni said. Medicare does not cover extended long-term care.

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Report: Health Quality Improving, But to What Degree Depends on Where You Live

By Sara Lubbes Simpson

October 2, 2008 -- The quality of health care across the United States improved in 2007 despite rising health costs and a sluggish economy, reports a new study released Thursday from the National Committee for Quality Assurance (NCQA).

But the quality of health care people received varied greatly depending on where they lived. People in New England were much more likely to receive quality care than those living in the deep South, the study found. This difference in health care quality has cost about 88,000 lives a year, NCQA said.

"We pay a high price for variation in quality," said NCQA President Margaret E. O'Kane. "When it comes to quality, the current system is all over the map."

The study shows that the quality of health care improved the most for people who are enrolled in commercial health care plans instead of government programs Medicare and Medicaid.

NCQA looked at more than 800 government-run and private health plans covering more than 100 million Americans and found that private insurance companies improved the most in 2007.

The commercial plans improved in 44 of 54 measures of health care quality, including better postpartum care for mothers and newborns and better management of patients with high blood pressure.

In contrast, the study found that private health care providers within the Medicare system showed improvement in only 24 of 45 measures of quality care, and most gains were small. The providers did do a better job of making sure patients received beta-blocker treatments after heart attacks. But the number of Medicare patients being screened for breast and colon cancer went down.

For the second year in a row, the study also found that Medicaid quality has not improved. The quality of Medicaid patients' health care has instead been "relatively flat" with little improvement in the 52 measures used by the NCQA to judge quality care. One area where Medicaid services did improve, however, was that more children received childhood immunizations.

Quality of care also varied vastly from state to state, according to the study. People living in southern states such as Texas and Louisiana received care 4 percent lower in quality than the national average. Those in New England states such as Maine received care 4.7 percent better than the average. Many states do not require health care providers to report information on or measure quality of care, according to the study. Some states the reporting is "light to virtually non-existent."

To fix the problems of variation in quality of health care across health plans and regions, NCQA suggests all insurance firms—public and private—should be required to measure their quality of care and report it publicly. This move would be especially helpful in eliminating waste from the "uneven" Medicaid program, the study says.

The study suggests that the new president should set regional targets for improvements in health care and then tie federal government funding to those goals.

The entire health care system should also be overhauled to stop the emphasis on payments for treatments patients didn't necessarily need but that a doctor requested. Such practices lead to an overuse of health care services and wastes money, the study said.

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Serious Deficiencies Found at Almost One in Every Five Nursing Homes

By John Reichard, CQ HealthBeat Editor

September 30, 2008 -- A new report by the HHS Office of the Inspector General says that percentage of nursing homes that violated federal requirements for quality of care and other standards crept up slightly from 91.1 percent in 2005 to 91.9 percent in 2007. The total number of such deficiencies reported rose from 95,624 in 2005 to 104,665 in 2007. In 2007, nearly 17 percent of nursing homes inspected by state regulators were cited for deficiencies stemming from actual harm to residents or placing them in immediate jeopardy of actual harm.

Although the number of deficiencies rose over the three years studied, the report by HHS Inspector General Daniel R. Levinson said the increase was not significant. The reported also cautioned that factors other than quality of care affect deficiency rates. Under the federal–state nursing home inspection system, there are 190 possible deficiencies, in areas ranging from quality of care to resident rights to pharmacy and dietary services.

"We note that many factors in addition to quality of care may affect deficiency rates," the report said. "These factors may include an increase in enforcement, additional guidance or training from states and CMS, legislative changes, and state surveyor practices."

The IG's office also released a "voluntary guidance" document it said will help facilities develop programs to help improve compliance with quality of care and anti-fraud standards.

Nursing home quality is a continual concern on Capitol Hill, with the focus this year directed toward increasing ownership by private equity firms. The House Energy and Commerce Oversight Subcommittee spotlighted the increasingly veiled nature of nursing home ownership in a hearing earlier this year in which witnesses warned that debt-laden Wall Street firms were skirting quality of care standards in taking over facilities.

Pending bills in Congress aim to make public which companies actually own nursing homes and to provide more public information on management and staffing practices. House Democrats Pete Stark of California and Jan Schakowsky of Illinois introduced legislation (HR 7128) with those goals and Sens. Charles E. Grassley, R-Iowa, and Herb Kohl, D-Wis., have similar legislation (S 2641) pending in the Senate.

CMS spokesman Jeff Nelligan said his agency is working to improve the current inspection system.

"CMS has consistently worked to strengthen our identification of problems in nursing home care through the survey and certification process," he said. "For example, we strengthened fire-safety requirements, improved inspections for identifying medication problems, and inspected poorly performing nursing homes more frequently through CMS' 'special focus facility' initiative. The addition of stronger inspections and enforcement of quality of care requirements means that more of the serious deficiencies are being identified, even though many nursing homes also made improvements in their care."

The inspector general's report found that since 2005, "the percentages of for-profit nursing homes with deficiencies were between 3 and 6 points higher" than the percentages for nonprofit and government run homes. In 2007, for-profit homes averaged 7.6 deficiencies per home, while nonprofit and government-run homes average 5.7 and 6.3 deficiencies, respectively.

Susan Feeney, spokeswoman for the American Health Care Association, said the findings are based on "a broken survey and oversight system." The current system is too subjective in assessing what deficiencies are, Feeney said. She added that other systems such as a method called the Quality Indicator Survey used on a limited basis by CMS offers a more objective way of assessing quality. Acting CMS Administrator Kerry Weems said at the hearing in May that use of the method is limited because of budget constraints.

Feeney said the association is aiming to offer either a "roadmap" or a legislative proposal early next year for congressional action to improve the inspection system and possibly create financial or other incentives to reward improvements in quality of care.

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